A Personal Approach to Property Management

Personalized property management backed by 27 years of real estate experience and a commitment to treating every property like our own

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pROPERTY MANAGEMENT WITH A PERSONAL TOUCH


At J&J Property Management Group LLC, we believe exceptional property management goes beyond collecting rent and coordinating maintenance. It's about building lasting relationships through clear communication, responsiveness, and dependable follow-through.


Led by broker-owner Joyce Gardner, a licensed real estate professional with 27 years of experience, including 20 years managing rental properties, our team is dedicated to providing property owners with peace of mind and residents with a place they're proud to call home.



We believe in treating others the way we would want to be treated, protecting your investment, respecting your home, and always putting people first.

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Our Core Values

OUR COMMITMENT TO YOU

Rooted in experience. Guided by integrity. Dedicated to the people and properties we serve.

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COMMUNICATION

Clear, consistent communication that keeps property owners and residents informed

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RESPONSIVENESS

Prompt attention to questions, concerns, and property needs

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INTEGRITY

Honest guidance, thoughtful decisions, and a commitment to doing what's right

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PERSONALIZED SERVICE

A relationship-driven approach built around your unique needs and priorities

Tenants

Your Online Portal

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Pay Rent

Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

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Maintenance Requests

Quickly and easily submit maintenance requests that go directly to our maintenance queue.

Seamless Communication

Swiftly send communications to us at anytime from the convenience of your digital device.

Renters Insurance

Easily submit proof of insurance coverage or purchase a policy, right from your portal.

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General Questions


  • How do I pay my rent?

    Log into your online portal to pay your rent.

  • How do I submit a maintenance request?

    Please submit a maintenance request through the tenant portal. 

    1. From the Home or Maintenance tab, click Request Maintenance.
    2. Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.
  • I'm looking for a property manager. How can I learn more?

    Read about our services here, and please do not hesitate to contact us if you have any further questions!

  • How can I see one of your available rentals?

    Have questions or need assistance? We're here to help! Call or text us at 301-996-8900, or reach out via email at info@jandjpropertymanagement.com. We look forward to hearing from you!

THE EXPERIENCE BEHIND J&J

Meet Joyce Gardner

With 27 years as a licensed Realtor and 20 years specializing in rental property management, Joyce Gardner brings decades of industry knowledge and a genuine commitment to every property and resident she serves. As Broker-Owner of J&J Property Management Group LLC, Joyce believes exceptional property management goes beyond collecting rent and coordinating maintenance. It's about building relationships, communicating clearly, and following through on every commitment.


 At J&J, every decision is guided by a simple philosophy:

Treat others the way you want to be treated.


Service Guided by the Golden Rule

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Owners

Backed by Innovative Technology

We combine decades of property management experience with the convenience of modern technology. Through AppFolio, property owners and residents enjoy secure online payments, streamlined communication, and easy access to important property information.

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Simplified & Secured Payments

Make payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.

Enhanced Communication

Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration. 

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24/7 Access & Property Insights

Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.

Services you can trust

With 20 years of rental property management experience, we provide attentive oversight focused on protecting your investment, supporting residents, and giving owners greater peace of mind.


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PROPERTY MANAGEMENT

Personalized oversight focused on protecting your investment and supporting your residents.

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resident relations

Responsive communication and attentive service that help foster positive rental experiences.

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PROPERTY MAINTENANCE

Effective Marketing & Leasing services keep your properties filled and performing at their peak potential.

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RENT COLLECTION

Convenient online payment options and organized rent collection processes.

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OWNER COMMUNICATION

Clear updates and accessible information to help you stay informed about your property.

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PROPERTY OVERSIGHT

Experienced guidance and attention to detail throughout the management process.

Testimonials

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Oscar Hernandez, 2025

We couldn’t have asked for a better real estate agent.
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Helena Cunningham, 2026

A professional with the utmost confidence and consideration for their client.

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 John & Michele

Fabulous attention to detail. Never left us hanging for information.
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Carla & Mike

Joyce is thoughtful and she listens to my concerns.....I value her input and trust her opinions and advice.

LET'S START A CONVERSATION.


Whether you're a property owner looking for dependable management or a resident seeking assistance, we're here to help.


At J&J Property Management Group LLC, every great relationship begins with a conversation. Reach out today — we look forward to hearing from you.

Contact Us

Address:

2275 Research Boulevard, Suite 500
Rockville, MD 20850


Phone:

301-996-8900


Email: info@jandjpropertymanagement.com

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